Haunted Lineage
HAUNTED LINEAGE
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Terms and Conditions

Last Updated: October 31, 2026

1. Agreement to Terms

Welcome to Haunted Lineage. These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Haunted Lineage LLC d/b/a Haunted Lineage (“we,” “us,” or “our”), concerning your access to and use of the hauntedlineage.com website, the HL Search engine, the Haunted Lineage Lab (including lab.hauntedlineage.com and native mobile applications), and any other related media forms, mobile apps, or digital properties operated by us (collectively, the “Platform”).

By accessing or using the Platform, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Platform and you must discontinue use immediately.

Your use of the Platform is also governed by our Privacy Policy and our Acceptable Use Policy (AUP), which are incorporated into these Terms by reference. For specialized features of the Haunted Lineage Lab, your use is additionally governed by the Lab Service Terms. In the event of a direct conflict between these general Terms and the Lab Service Terms, the Lab Service Terms shall control regarding your use of the Lab.

2. Intellectual Property Rights

Unless otherwise indicated, the Platform is our proprietary property. All source code, databases, software functionality, user interfaces, website designs, audio, video, text, photographs, and graphics on the Platform (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright, trademark, and unfair competition laws of the United States and international conventions.

You may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Platform or Content for any commercial purpose without our express prior written permission.

3. User Representations

By using the Platform, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete;
  2. You will maintain the accuracy of such information and promptly update it as necessary;
  3. You have the legal capacity and agree to comply with these Terms;
  4. You are not a minor in the jurisdiction in which you reside (and are at least 18 years old to establish a paid or team account in the Lab);
  5. You will not use the Platform for any illegal, unauthorized, or trespassing purpose; and
  6. Your use of the Platform will not violate any applicable local, state, federal, or international law or regulation.

4. User Registration and Accounts

You may be required to register with the Platform to access certain features (including directory submissions, vault collections, forums, and the Lab). You agree to keep your credentials confidential and will be solely responsible for all activity under your account.

We reserve the right to remove, reclaim, or change a callsign or username you select if we determine, in our sole discretion, that such username is inappropriate, impersonating, obscene, or otherwise objectionable.

5. User-Generated Content

You may submit, post, upload, or display content on the Platform, such as directory listings, articles, reviews, forum comments, or research logs (“User Content”). You retain ownership rights to your User Content.

For general User Content submitted to public sections of the website (such as forum posts, directory reviews, or public comments), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content across our digital properties.

Lab Evidence & Investigation Data Carve-Out

Notwithstanding the general license above, User Content created, uploaded, or processed within the Haunted Lineage Lab (including case files, raw audio, EVPs, voiceprints, sensor telemetry, client intake questionnaires, floor plans, witness statements, and private investigation notes) is designated as “Investigation Data.”

  • Exclusive Ownership: You and your research team retain 100% full, exclusive ownership of your Investigation Data.
  • No Commercial Claim: Haunted Lineage LLC claims no ownership, copyright, or commercial rights over private Investigation Data.
  • Strict Privacy by Default: We will never sell, publish, broadcast, or share private Investigation Data with third parties without your affirmative direction.
  • Voluntary Public Sharing: If you voluntarily select the “Public” toggle or choose “Publish to Directory” for a specific investigation, you grant us permission to index, display, and share that designated case file on our public portals. You represent and warrant that you have obtained all necessary written client releases or property owner waivers prior to designating any case as Public.

6. Paid Subscriptions, Billing, and In-App Purchases

Certain features and storage limits (including the Field Agent and Lead Investigator tiers of Haunted Lineage Lab, as well as extra storage packs) require a recurring paid subscription.

  • Auto-Renewal: Subscriptions renew automatically at the end of each billing period (monthly or annually) at the disclosed price unless cancelled prior to the renewal date.
  • Web Purchases (Stripe): Subscriptions initiated on the web are processed securely via Stripe. You can update your payment method or cancel auto-renewal at any time in the Lab under Settings → Subscription & Billing.
  • Mobile Purchases (Google Play Store & RevenueCat): Subscriptions initiated within the Android mobile app are processed by Google Play In-App Billing and validated via RevenueCat. You can cancel auto-renewal at any time directly through the Google Play Store app (Profile → Payments & Subscriptions).
  • Free Trials: If a promotional free trial is offered (e.g., a 30-day trial for new subscribers), your subscription will automatically convert to a recurring paid plan upon conclusion of the trial period unless cancelled prior to expiration.
  • No Refunds: Payments are non-refundable, including for partial billing intervals, unused features, or unused storage boost allocations, except where required by mandatory applicable consumer laws. Upon cancellation, you retain full access to paid benefits through the end of the term already paid.
  • Data Grace Period: Following the lapse or non-renewal of a paid subscription, private investigation data is protected under a forty-five (45) day grace period before becoming eligible for permanent cold-storage cleanup. Publicly published cases are exempt from age- or lapse-based deletion.

7. Paranormal Field Research, Safety & Non-Certified Telemetry

Haunted Lineage provides research tools, environmental tracking, and archival documentation software. Field paranormal investigations carry inherent real-world risks.

  • Assumption of Risk: You acknowledge that conducting investigations—particularly at night or in historic, abandoned, or rural environments—involves risks of physical injury, environmental exposure, structural hazards, and unpredictable terrain. You assume full and exclusive responsibility for your personal safety, health, and that of your investigative team.
  • No Trespassing: You represent and warrant that you will never enter private property, restricted zones, closed facilities, or cemetery grounds without verified, documented legal authorization from the lawful owner. Our agreement templates (such as site access forms) are general educational guides and do not grant legal permission by themselves.
  • Non-Certified Telemetry / Not Life-Safety Devices: Sensor telemetry captured or displayed by the Platform (including electromagnetic field [EMF] fluctuations, ambient temperature baselines, barometric pressure, infrasound estimations, and carbon monoxide [CO] levels) are experimental research indicators designed solely to investigate natural baseline causes (the Null Hypothesis). THEY ARE NOT CERTIFIED LIFE-SAFETY MONITORS, GAS DETECTORS, OR FIRE ALARMS. You must never rely upon the Platform to verify air quality, structural stability, electrical safety, or life safety.
  • No Proof of Paranormal Phenomena: Software calculations, audio DAW filters, algorithmic voice transcripts, SLS skeletal overlays, and sensor anomalies do not scientifically prove or disprove the presence of ghosts, spirits, or paranormal phenomena. You are solely responsible for how you interpret and present your findings.

8. Prohibited Activities

You may not access or use the Platform for any purpose other than that for which we make the Platform available. You agree to adhere strictly to our Acceptable Use Policy (AUP). As a user of the Platform, you agree not to:

  • Record, photograph, or track any individual without legally required consent under applicable electronic recording or wiretap statutes;
  • Trespass on private property or violate cemetery rules, monuments, or restricted zones;
  • Systematically retrieve data or other content from the Platform to create or compile a collection, database, or directory without written permission from us;
  • Engage in unauthorized automated use of the system, such as using scripts, robots, scrapers, or offline data extractors;
  • Circumvent, disable, or tamper with security features, subscription paywalls, or storage tier quotas;
  • Trick, defraud, or mislead us or other users, especially in attempts to learn sensitive account credentials;
  • Harass, annoy, intimidate, stalk, or threaten any of our employees, property owners, witnesses, or fellow investigators;
  • Upload or transmit viruses, Trojan horses, or malicious payloads that disrupt normal Platform operation;
  • Fabricate, doctor, or stage evidence with fraudulent intent to deceive property owners, clients, or the public; or
  • Attempt to reverse engineer, decompile, or disassemble any part of the Lab web application or Android APK packages.

9. Site Management

We reserve the right, but not the obligation, to:

  1. Monitor the Platform for violations of these Terms and our Acceptable Use Policy;
  2. Take appropriate legal action against anyone who, in our sole discretion, violates applicable laws or these Terms;
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any User Content that violates our standards; and
  4. Otherwise manage the Platform in a manner designed to protect our rights, safety, and property, and to facilitate the proper functioning of our services.

10. Term and Termination

These Terms shall remain in full force and effect while you use the Platform.

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE PLATFORM (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR THE AUP.

11. Third-Party Links and Integrations

The Platform may contain links to third-party websites or services (including mapping providers, telemetry APIs, and payment gateways) that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any third-party content, goods, or services.

12. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE PLATFORM WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PLATFORM AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE PLATFORM’S CONTENT, SENSOR TELEMETRY, OR THIRD-PARTY FEEDS, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HAUNTED LINEAGE LLC, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF EVIDENCE, LOSS OF DATA, PHYSICAL INJURY, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER SHALL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR PLATFORM ACCESS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to defend, indemnify, and hold harmless Haunted Lineage LLC, our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

  1. Your User Content or Investigation Data;
  2. Your use of the Platform;
  3. Your breach of these Terms or the Acceptable Use Policy;
  4. Any violation of recording, privacy, or wiretap laws; or
  5. Any claim of trespassing, property damage, or physical injury resulting from your field investigations.

15. Governing Law

These Terms and your use of the Platform are governed by and construed in accordance with the laws of the State of Missouri applicable to agreements made and to be entirely performed within the State of Missouri, without regard to its conflict of law principles.

16. Dispute Resolution

a. Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a “Dispute”), you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice to site@hauntedlineage.com.

b. Binding Arbitration

If the parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules.

c. Class Action Waiver

YOU AND WE AGREE THAT ANY ARBITRATION SHALL BE LIMITED TO THE DISPUTE BETWEEN US INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW: (A) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER PROCEEDING; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

17. Miscellaneous

These Terms and any operating rules posted by us on the Platform constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.

18. Contact Us

To resolve a complaint regarding the Platform or to receive further information regarding use of the Platform, please contact us at:

Haunted Lineage LLC
1664 South Sharp Ave
Marshall, Missouri 65340
Email: site@hauntedlineage.com